Careers with PCH Hotels & Resorts
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do.
We act in a genuine and honest manner.
We embrace diversity and treat people the way they would like to be treated.
Act with Integrity
We follow through on our words and actions.
We are stronger together and our shared goals lead us to continued success.
We are committed to quality and excellence at all levels, with a culture of continuous improvement.
Accountability to Ourselves and Others
We are reliable, take responsibility and honor our commitments.
Commit to Smart Execution
We are empowered to achieve our goals through relentless focus.
Learning & Development
At PCH Hotels & Resorts, we are advocates of personal and professional growth. We connect with one another to inspire a culture of continuous learning and development.
We evolve like the world around us, and the guests we serve every day. We establish yearly learning and development goals throughout each property, through our PCH Corporate University classrooms and e-learning community.
We all participate in continuous development to hone and discover our unique talents and apply the learning to enrich our roles.
The Battle House, 61 years at PCH Hotels & Resorts
Concierge and Historian
Began as a Banquet Server
“I love the beauty of the building. It makes you feel good to come to work. The people that you meet and the conversations you have will give you lessons in history. My fondest memory is seeing the Camelia Ball in the Ballroom, and all the young ladies in their gowns, to meet their escorts. They [PCH Hotels & Resorts] really take care of us. We just had a picnic. In two weeks, they have an appreciation week all week long.”
The Grand Hotel, 8 months total
Front Office Night Manager
Began as an Intern
“It’s mind boggling that I was just learning from supervisors as an intern and now I’m the Front Office Night Manager at The Grand. It was an incredible opportunity and I can’t imagine being anywhere else. I’m able to learn very early in my career. There are a lot of experienced people at PCH that can teach me a lot. I’m enjoying it a lot.”