About Us

Our Story

Hospitality with Heart & Soul

PCH Hotels & Resorts continues to impact the industry. Our connection with associates, owners and partners, elevate our properties, people, communities and guest experiences.

Since 1999, we've exceeded expectations, gaining international recognition from Travel + Leisure Magazine, Conde Nast Traveler Magazine and more. We attribute our success to our strongest asset: our hardworking team of over 2,000 associates.

Our company is poised for growth and we continue to expand our presence across the country in the lifestyle segment, creating a diverse portfolio of all hotel types. PCH Hotels & Resorts provides Hospitality with Heart & Soul.

Vision & Values

At PCH Hotels & Resorts, trust and respect are at the forefront of everything we do. Through our genuine service and collaboration, we operate superior properties that enhance guest experiences, provide a great workplace for our associates, enliven communities, and generate the best possible return for owners.

Awards & Recognition

AAA Diamond Award – Grand Hotel Marriott Golf Club, Resort & Spa/Grand Dining Room

AAA Diamond Award – Renaissance Riverview Plaza

AAA Diamond Award – The Battle House/Trellis Room

AAA Diamond Award – Renaissance Montgomery Hotel & Spa

AAA Diamond Award – Renaissance Ross Bridge Golf Resort & Spa

AAA Diamond Award – Marriott Shoals Hotel & Spa

2018 Operational Excellence Award PCH Hotels & Resorts Marriott

2017 Operational Excellence Award PCH Hotels & Resorts Marriott

2016 Operational Excellence Award PCH Hotels & Resorts Marriott

2015 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott

2015 Service Excellence Award PCH Hotels & Resorts Marriott

2014 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott

2014 Service Excellence Award PCH Hotels & Resorts Marriott

2013 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott

2013 Service Excellence Award PCH Hotels & Resorts Marriott

2012 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott

2012 Service Excellence Award PCH Hotels & Resorts Marriott

2011 Service Excellence Award PCH Hotels & Resorts Renaissance

2011 Service Excellence Award PCH Hotels & Resorts Marriott

2011 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott

2010 Service Excellence Award PCH Hotels & Resorts Marriott

2010 Service Excellence Award PCH Hotels & Resorts Renaissance

2010 Food & Beverage Excellence Award PCH Hotels & Resorts Renaissance

2010 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts

2009 Service Excellence Award PCH Hotels & Resorts Marriott

2009 Service Excellence Award PCH Hotels & Resorts Renaissance

2008 Service Excellence Award PCH Hotels & Resorts Marriott

2008 Service Excellence Award PCH Hotels & Resorts Renaissance

2008 Franchise Conversion of the Year Riverview Plaza Hotel/ Retirement Systems of Alabama Renaissance

2008 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts

2007 Service Excellence Award PCH Hotels & Resorts Marriott

2007 Service Excellence Award PCH Hotels & Resorts Renaissance

2007 Food & Beverage Excellence Award PCH Hotels & Resorts Renaissance

2007 Best New Product Award The Battle House Renaissance Hotel/PCH Hotels & Resorts

2007 Franchise Opening of the Year Award The Battle House Renaissance Hotel/PCH Hotels & Resorts

2006 Service Excellence Award PCH Hotels & Resorts Marriott

2006 Service Excellence Award PCH Hotels & Resorts Renaissance

2006 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts

2005 Opening of the Year Franchise Award Renaissance Ross Bridge Resort /PCH Hotels & Resorts

2005 Best New Product Renaissance Ross Bridge Resort/ PCH Hotels & Resorts

2004 Overall Satisfaction Award PCH Hotels & Resorts Marriott

Giving Back

There is no greater feeling than making a difference. For this reason, we are stewards of our communities. Giving back is within our company’s DNA. From food drives to coastal cleanups, we believe giving back infuses passion in our associates.

Latest News

North Americans continue their love affair with spa and wellness travel as illustrated by Spas of America’s annual list of the Top 100 Spas.

Marriott International says its Riverview Renaissance Plaza hotel in Mobile has won top internal honor among Marriott’s North American properties.

Chef Cory Garrison started working in kitchens at the age of 15 and found his passion by working at corporate kitchens and fine dining restaurants.

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